Fix Paper Pickup Issues in Inkjet Printers | Easy Solutions

Struggling with paper pickup issues in your inkjet printer? Discover common causes, step-by-step fixes, and prevention tips to keep your printer running smoothly.

Praveen Kumar - Canon Printer Specialist

1/15/20253 min read

you’re printing an important document and your inkjet printer won’t pick up paper. What seems like a minor issue becomes a major pain and stops your workflow and adds stress. Whether for work, school or personal use a printer that won’t feed paper is a productivity killer. We’ve all been there—reloading paper, adjusting trays or searching online for solutions only to have the problem persist. And to make matters worse these issues always seem to happen at the worst possible time. But paper pickup problems in inkjet printers are usually easy to fix with the right approach. In this guide we’ll cover the common causes, step by step troubleshooting and maintenance tips to keep your printer running smoothly.

1. Paper Pickup Problems in Inkjet Printers

Paper pickup problems occur when your printer’s rollers can’t grab and feed the paper into the machine. Here are the symptoms:

  • Printer makes noise but no paper feeds.

  • Multiple sheets are picked up at once (paper jams).

  • Paper feeds at an angle and misaligns.

  • Error messages like “Paper Jam” or “No Paper Loaded”.

Why Does This Happen?

  1. Dirty or Worn Rollers: The rollers that feed the paper may get dusty, have ink residue or wear out over time.

  2. Wrong Paper Loading: Misaligned or overfilled paper trays.

  3. Incompatible Paper: Using paper that’s too thick, too thin or damp.

  4. Hardware Failure: Internal problems like misaligned parts or Gear ass'y issues.

You’re already halfway there.

2. Paper Pickup Troubleshooting Steps

Check the Paper

  • Only use printer approved paper types. Check your printer manual for approved sizes and weights.

  • Don’t use damp, wrinkled or torn paper.

Inspect and Clean the Rollers

  • Turn off the printer and unplug it.

  • Open the paper feed and find the rollers.

  • Clean them with a lint free cloth and water or isopropyl alcohol. Rotate the rollers while cleaning to make sure you get full coverage.

Paper Stack

  • Remove all paper from the tray and fan the stack to separate the sheets.

  • Reload the paper, ensuring it is properly aligned and does not exceed the tray's maximum capacity.

Reset the Printer

  • Turn off the printer, unplug it and wait a few minutes then plug it back in.

  • Power the printer back on and check if the issue continues.

Check for Obstructions

  • Open the printer’s access panels and check for foreign objects or debris in the paper path.

These basic steps often resolve most paper pickup issues quickly and effectively.

3. When Basic Fixes Don’t Work

If none of the above work, you may need to try:

Update Printer Firmware and Drivers

Outdated firmware or drivers can cause communication problems between your computer and printer and feeding issues. Visit the manufacturer's website to download the most recent version.

Check for Hardware Damage

After giving the command, if the paper requires a lot of pressure to move and then releases suddenly, carefully inspect the paper. If you notice any dust on the paper, it indicates that the paper pickup roller is dirty.

Inspect the paper tray and internal components for any signs of damage. If parts are broken or misaligned you may need to contact a repair service or replace the printer.

Factory Reset

Resetting the printer to default can fix software issues. Follow the manual to do a factory reset.

4. Paper Pickup Issues Prevention

Maintenance

  • Clean the rollers and internal parts monthly to prevent dust and debris buildup.

  • Run self cleaning cycles if your printer has this feature.

Store Paper

  • Store paper in a dry cool place to prevent moisture damage.

  • Always fan and align paper before loading into tray.

Don’t Overfill the Tray

  • Use the recommended paper capacity for your printer. Overfilling can cause feeding issues and jams.

Use Good Paper

  • Good paper reduces the chance of jams and uneven feeding.

5. When to Seek Professional Help

If your printer continues to experience paper pickup issues despite your efforts, it may be time to consult a professional. Signs that you need expert assistance include:

  • Persistent error messages even after troubleshooting.

  • Visible damage to the rollers or other components.

  • Issues that recur frequently despite regular maintenance.

Contact the printer manufacturer’s customer support or a trusted repair service for further assistance.

6. Conclusion: Keeping Your Inkjet Printer Running Smoothly

Paper pickup issues in inkjet printers are a common but manageable problem. By understanding the causes, following troubleshooting steps, and maintaining your printer regularly, you can minimize disruptions and enjoy a hassle-free printing experience.

Remember, a little proactive care goes a long way in keeping your printer in top condition. So the next time your printer refuses to pick up paper, you’ll know exactly what to do!